About Us

Our uniformed staff have photo IDs and adhere to the same high quality standards you’ve come to know and trust from Master Custom Home Remodeling, where you can “Expect a Masterpiece!” Because enhancing your home environment is our passion, you can count on Master Home Medic for all your home maintenance and repairs. And should the job require more comprehensive remodeling, you can use our sister company, Master Custom Home Remodeling, with the same confidence. Trust our experience to keep your home in good health and repair.

Dawn Steimer Robison
Licensed General Contractor
CEO of Master Custom Home Remodeling & Master Home Medic

Dawn Steimer Robison is a dynamo as a small business owner, radio show host, wife and mother. She is of Knoxville’s few female Licensed General Contractors, as Managing Partner of Master Custom Home Remodeling, and hosts the radio show “Around the House” Saturday mornings on the Big Talker, 98.7. Along with Tim Jones, she has launched a new business beginning in January 2011, Master Home Medic, for home maintenance and repair.

Dawn hasn’t always been a contractor though. She was an optician in Michigan when she volunteered to chaperon a youth mission trip in 1987. On this brief adventure, she supervised seven high school students doing home repairs for an elderly and impoverished couple on an Indian Reservation in Tohatchi, New Mexico. The home needed new stairs, paint, and other minor repairs.

That was the spark that started it all, as she saw how the work they did made a real difference for this couple — it improved their quality of life. Today, her career is focused on making the same type of quality of life enhancement for homeowners throughout the East Tennessee area. Twelve years ago, she moved to Knoxville to start Master Custom Home Remodeling with her father, who is now retired from the business.

Despite a challenging economy, Master Custom Home Remodeling has enjoyed remarkable growth in each of the past three years, and will expand in January 2011, when she officially launches Master Home Medic, a division focused on home maintenance and repair.
Dawn was a single mother for 12 years, before she married Jim Robison in 2006. They live in Farragut and have four grown children.

Tim Jones

Tim Jones is a dedicated master home craftsman with over 30 years experience in protecting, preserving, improving and enhancing homes. His work includes helping to preserve some of the most well-known house museums, including Belle Meade Mansion, the Hermitage, Abraham Lincoln’s National Historic Home Site, and numerous Civil War era homes.

He has been passionate about energy efficiency in both older and late model homes since the late 1970s, in the early days of the environmental movement. He deals in home repairs both large and small, from the inner workings of a home such as wiring, plumbing and insulation, to the outer layers, like siding, roofing, windows, flooring and walls.

One of Tim’s many talents is the ability to understand and explain the pros, cons and technicalities of a variety of approaches to a project, so homeowners can make informed decisions and get exactly what they want. He is an excellent problem-solver and treats every home he works on as if it were his own.

Tim is a Knoxville native, married, with three grown children. He enjoys working on his own home, restoring old cars and trucks, and beach or mountain getaways. Tim joined Master Home Medic as General Manager in January 2011.